Terms of service

Terms of Service

Effective Date: November 20, 2024


Welcome to Elayna the Label.

By accessing or using our website, services, and products, you agree to comply with and be bound by the following Terms of Service. These terms are in compliance with the laws of Quebec and Canada, including the Civil Code of Quebec and Consumer Protection Act (CPA).

Please read these terms carefully. If you do not agree to these terms, do not use our services or purchase our products.


Definitions

“We,” “us,” or “our” refers to Elayna the Label.

“You” or “your” refers to the user, customer, or visitor of our website or services.

 

Eligibility

By using our website or purchasing our products, you confirm that you:

Are at least 18 years old or have parental/guardian consent.

Are legally able to enter into a binding contract under the laws of Quebec and Canada.

 

Orders and Payments

Pricing:

All prices listed are in Canadian dollars (CAD) and include applicable taxes as per Quebec and Canadian law.

Order Acceptance:

We reserve the right to refuse or cancel any order for reasons such as product availability, payment issues, or suspected fraudulent activity.

Payment:

Payments must be made through the methods provided on our website. All transactions are encrypted and secure.


Shipping and Delivery

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by shipping carriers, customs, or other unforeseen circumstances.

You are responsible for providing accurate delivery information.


Returns and Refunds

Our Return and Refund Policy, which complies with Quebec and Canadian laws, is part of these Terms of Service. Please review it here.


Intellectual Property

All content on our website, including but not limited to images, designs, logos, text, and graphics, is the property of Elayna the Label or its licensors. You may not reproduce, distribute, or use any content without prior written consent.


Prohibited Activities

You agree not to:

Use our website for unlawful purposes.

Violate intellectual property rights or misuse any content from our website.

Attempt to interfere with the functionality of our website or services.


Limitation of Liability

To the extent permitted by Quebec and Canadian law:

We are not liable for indirect, incidental, or consequential damages arising from your use of our products or services.

Our liability is limited to the amount you paid for the product or service in question.


Privacy

Your personal information is handled in compliance with Quebec’s Act Respecting the Protection of Personal Information in the Private Sector and Canada’s PIPEDA. For details, please review our Privacy Policy here.


Governing Law

These Terms of Service are governed by the laws of Quebec and Canada. Any disputes will be resolved in accordance with Quebec’s legal framework.


Changes to Terms of Service

We reserve the right to update these terms at any time. Changes will be posted on our website and take effect immediately. Continued use of our services after changes constitute your acceptance of the new terms.


Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us through the website or on our email info@elaynathelabel.com

 


These Terms of Service comply with the Consumer Protection Act of Quebec and relevant Canadian laws.